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Refund policy
---- Returns To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additional non-returnable items: To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable) Refunds (if applicable) Late or missing refunds (if applicable) Sale items (if applicable) Exchanges (if applicable) Gifts If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. ----
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Gift cards
Downloadable software products
Some health and personal care items
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at dscottcunningham@gmail.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at dscottcunningham@gmail.com and send your item to: 123 Iris and Beau Street california California US 95222.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
To return your product, you should mail your product to: 123 Iris and Beau Street california California US 95222
Why did you choose the ingredients you put in your supplement?
Below is a list of the ingredients we have packed into each of our supplements. Every product was created specifically for children struggling with mental illness. Research has found that kids/adults with anxiety, depression, or who are on the spectrum/autism, are physically resistant to many critical vitamins and minerals.
They can absorb these vitamins and minerals, but they have something similar to a tag in their DNA which makes them resistant to absorbing them at normal levels - and if they take synthetic forms of these vitamins and minerals they might not absorb them at all. Our bodies absorb the most when they are in their natural, or organic form and paired with the correct ingredients so your body can actually absorb them.
So why don’t I just eat broccoli, spinach, and banana’s to get the same result?
First off, yes, eat those good things. The more you can fill your body with healthy foods the better, however, you would have a hard time eating enough spinach, for example to get the same concentrated dose that is in Spero supplements. These ingredients are naturally occurring and organic, whenever possible. Plus, there are so many vitamins and minerals in our supplements that it would be very difficult to eat all of those foods every day to get the result you are looking for. As parents ourselves, we know the struggle to get kids to eat healthy. Many kids have food aversions or sensory issues around these foods making it even harder to get the nutrients needed for optimal mental health.